Travel mode discovery property may not be reported in client DDRs (319462)


The information in this article applies to:

  • Microsoft Systems Management Server 2.0 SP3
  • Microsoft Systems Management Server 2.0 SP4
This article was previously published under Q319462

SYMPTOMS

The TravelMode discovery property may not be reported in client discovery properties in the SMS Administrator tool or its associated DDR after you apply the hotfix that is described in the following Microsoft Knowledge Base article:

281107 Travel mode clients may lose inventory or not run advertisements when roaming

This affects existing Microsoft Windows NT clients on which the SMS Client was installed with the Windows NT Remote Client Installation. This includes SMS component servers on which the SMS Client was installed by using the SMS Windows NT Service Discovery Agent/Windows NT Remote Client Installation combination. However, new clients that are installed after the hotfix from Q281107 has been installed report the new property in their discovery data.

CAUSE

The clients Ccmdata.tcf file that is located in the %systemroot%\MS\SMS\Core\Data folder only exists for clients that are installed by using the Windows NT Remote Client Installation method. The discovery properties to be collected during the discovery process are contained in the [DISCOVERY PROPERTIES] section of this file. This file is not updated when the hotfix from Q281107 is applied.

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Microsoft Systems Management Server 2.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

288239 How to Obtain the Latest Systems Management Server 2.0 Service Pack

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Systems Management Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English post-Systems Management Server (SMS) Service Pack 3 version of this fix should have the following file attributes or later:
   Date         Time   Version             Size  File name            Platform
   ---------------------------------------------------------------------------
   02-Mar-2001  00:30  2.0.92.9         394,290  Apasetup.exe         Intel
   01-Mar-2001  13:00  2.0.1493.3125    259,936  Bindclin.dll         Intel
   02-Mar-2001  00:15  2.0.1493.3251    182,096  Ccim32.dll           Intel
   02-Mar-2001  00:15  2.0.92.9       1,324,082  Ccmcore.exe          Intel
   02-Mar-2001  00:15  2.0.1493.3251  3,402,213  Clicore.exe          Intel
   02-Mar-2001  00:10  2.0.1493.3238     88,432  Clisvcl.exe          Intel
   02-Mar-2001  00:15  2.0.1493.3251      8,512  Cliver.exe           Intel
   02-Mar-2001  01:15                        67  Compverbase.ini      Intel
   02-Mar-2001  01:15                        67  Compversmsapm32.ini  Intel
   02-Mar-2001  01:15                        67  Compverswdist.ini    Intel
   01-Mar-2001  22:20  2.0.1493.3216     39,264  Cqmgr32.dll          Intel
   01-Mar-2001  13:00  2.0.1493.3125    338,272  Mslmclin.dll         Intel
   01-Mar-2001  13:00  2.0.1493.3125    269,664  Ndsclin.dll          Intel
   02-Mar-2001  00:00  2.0.1493.3236     54,128  Odpsys32.exe         Intel
   02-Mar-2001  00:00  2.0.1493.3236     60,272  Odpusr32.exe         Intel
   25-Sep-2001  23:14  2.0.1250.7       762,688  Preinst.exe          Intel
   02-Mar-2001  00:30  2.0.1493.3242    289,136  Smsapm32.exe         Intel
   02-Mar-2001  00:00  2.0.92.9         639,507  Swdist32.exe         Intel
   02-Mar-2001  00:30  2.0.92.9         654,799  Apasetup.exe         Alpha  
   02-Mar-2001  00:15  2.0.1493.3251    293,648  Ccim32.dll           Alpha
   02-Mar-2001  00:15  2.0.92.9       1,925,241  Ccmcore.exe          Alpha
   02-Mar-2001  00:15  2.0.1493.3251  4,442,606  Clicore.exe          Alpha
   02-Mar-2001  00:10  2.0.1493.3238    125,712  Clisvcl.exe          Alpha
   02-Mar-2001  00:15  2.0.1493.3251     13,584  Cliver.exe           Alpha
   02-Mar-2001  01:15                        67  Compverbase.ini      Alpha
   02-Mar-2001  01:15                        67  Compversmsapm32.ini  Alpha
   02-Mar-2001  01:15                        67  Compverswdist.ini    Alpha
   01-Mar-2001  22:20  2.0.1493.3216     66,832  Cqmgr32.dll          Alpha
   01-Mar-2001  13:00  2.0.1493.3125    578,832  Mslmclin.dll         Alpha
   02-Mar-2001  00:00  2.0.1493.3236     75,024  Odpsys32.exe         Alpha
   02-Mar-2001  00:00  2.0.1493.3236     83,728  Odpusr32.exe         Alpha
   02-Mar-2001  00:30  2.0.1493.3242    384,272  Smsapm32.exe         Alpha
   02-Mar-2001  00:00  2.0.92.9         693,008  Swdist32.exe         Alpha
Note Because of file dependencies, the most recent hotfix or feature that contains the preceding files may also contain additional files.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Microsoft Systems Management Server 2.0 Service Pack 5.

MORE INFORMATION

How to install the hotfix

Apply this fix on all of the sites in the SMS hierarchy. To install the fix, use one of the following methods.

How to use the hotfix installer

Note You can use this method only on Intel-based computers.
  1. Copy the hotfix folder structure to a local folder on your site server or to a share on your network. The I386 and Alpha subfolders are required; you must also download them from the Microsoft FTP site. It is important to keep the folder structure intact. The Q319462.exe file is a Microsoft Windows Installer file that updates specific files on your site server.
  2. Log on to your site server by using an account with administrator rights.
  3. On the site server, quit the SMS Administrator console.
  4. Run the Q319462.exe file and follow the instructions in the wizard. The SMS services are stopped and restarted as part of the installation process.

How to manually install the hotfix

  1. Copy the update program file (Q319462.exe) and platform folders to a new folder. The folder structure must be such that the program file is located one folder "above" the platform folders.
  2. Quit the SMS Administrator console and stop all SMS services in Control Panel. If the SMS_SITE_BACKUP service is running, stop it also.
  3. Replace the Clicore.exe file in the SMS\Inboxes\Clicomp.src\Base\platform folder with the version that is located in the hotfix platform folder.
  4. Replace the Compver.ini file in the SMS\Inboxes\Clicomp.src\Base folder with the Compverbase.ini file that is located in the hotfix platform folder. The file should maintain its original name of Compver.ini.
  5. Replace the Ccmcore.exe file in the SMS\Inboxes\Clicomp.src\Base\platform folder with the version that is located in the hotfix platform folder.
  6. Replace the Apasetup.exe file in the SMS\Inboxes\Clicomp.src\Base\platform folder with the version that is located in the hotfix platform folder.
  7. Replace the Compver.ini file in the SMS\Inboxes\Clicomp.src\Smsapm32 folder with the Compversmsapm32.ini file that is located in the hotfix platform folder. The file should maintain its original name of Compver.ini.
  8. Replace the Swdist32.exe file in the SMS\Inboxes\Clicomp.src\SWDist\platform folder with the version that is located in the hotfix platform folder.
  9. Replace the Compver.ini file in the SMS\Inboxes\Clicomp.src\SWDist folder with the Compverswdist.ini file that is located in the hotfix platform folder. The file should maintain its original name of Compver.ini.
  10. Replace the Bindclin.dll file in the SMS\Bin\platform folder with the version that is located in the hotfix platform folder.
  11. Replace the CCIM32.DLL file in the SMS\Bin\platform folder with the version that is located in the hotfix platform folder.
  12. Replace the Clisvcl.exe file in the SMS\Bin\platform folder with the version that is located in the hotfix platform folder.
  13. Replace the Cqmgr32.dll file in the SMS\Bin\platform folder with the version that is located in the hotfix platform folder.
  14. Replace the Mslmclin.dll file in the SMS\Bin\platform folder with the version that is located in the hotfix platform folder.
  15. Replace the Ndsclin.dll file in the SMS\Bin\platform folder with the version that is located in the hotfix platform folder.
  16. Replace the Odpsys32.exe file in the SMS\Bin\platform folder with the version that is located in the hotfix platform folder.
  17. Replace the Odpusr32.exe file in the SMS\Bin\platform folder with the version that is located in the hotfix platform folder.
  18. Replace the Smsapm32.exe file in the SMS\Bin\platform folder with the version that is located in the hotfix platform folder.
  19. Restart the SMS site services.
Modification Type:MinorLast Reviewed:10/11/2005
Keywords:kbHotfixServer kbQFE kbSMS200preSP5fix kbDiscovery kbbug kbenv kbfix kbsms200preSP4fix kbui KB319462
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