How to configure Outlook to a specific global catalog server or to the closest global catalog server (319206)



The information in this article applies to:

  • Microsoft Office Outlook 2003
  • Microsoft Outlook 2002

This article was previously published under Q319206
For a Microsoft Outlook 2000 version of this article, see 272290.
Important This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

SYMPTOMS

In some situations, you may notice excessive network traffic when Microsoft Outlook attempts to contact the global catalog server.

This article describes how to configure Outlook to a specific global catalog server or to the closest global catalog server.

Note If the global catalog server and the Exchange Server computer are in the same site as the Outlook client, you do not need to make this registry setting. The normal referral mechanism provides the best performance.

CAUSE

This behavior occurs when the Exchange Server computer (where the Outlook client is homed) and the global catalog server are both located in a site that is remote from the Outlook client location.

WORKAROUND

Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

How to set the closest global catalog server

Use the following steps to force Outlook to identify and use the closest global catalog server.
  1. Click Start, and then click Run.
  2. In the Open box, type regedit.exe, and then click OK.
  3. Locate and then click the following key in the registry:

    HKEY_CURRENT_USER\Software\Microsoft\Exchange\Exchange Provider

    Note You may have to create the registry path.

  4. On the Edit menu, click Add Value, and then add the following registry value:

    Value name: Closest GC
    Data type: REG_DWORD
    Radix: Hexadecimal
    Value data: 0x00000001

  5. Quit Registry Editor.

How to set a specific global catalog server

In other topologies, you may want to force Outlook to communicate with a specific global catalog server, not necessarily the global catalog server that is closest to the Outlook client.

Note that although you can manually change the registry parameter in the MAPI profile, it is overwritten the next time that you start Outlook.

To force Outlook to use a pre-defined global catalog server, use the following steps to set the following special registry parameter to point to the Fully Qualified Domain Name (FQDN). Doing this over-rides any setting in the MAPI profile.
  1. Click Start, and then click Run.
  2. In the Open box, type regedit.exe, and then click OK.
  3. Locate and then click the following key in the registry:

    HKEY_CURRENT_USER\Software\Microsoft\Exchange\Exchange Provider

    Note You may have to create the registry path.

  4. On the Edit menu, click Add Value, and then add the following registry value:

    Value name: DS Server
    Data type: REG_SZ (string)
    Value data: FQDN of the global catalog server

  5. Quit Registry Editor. If Outlook stops responding after you set the closest global catalog server or set a specific global catalog server, Outlook returns to the DSProxy process on the Exchange 2000 server and requests a new referral. The following are two possible limitations if you configure Outlook to a specific global catalog server:
  • The client-detected global catalog server may be out of date or semi-functional. If the global catalog server is having problems but still responds to Named Service Provider Interface (NSPI) requests, Outlook may not stop responding and return to the DSProxy for a new referral.
  • In multi-domain environments, the global catalog server that you select may not be in the same domain as Active Directory group objects. Therefore, users cannot update group membership because the local global catalog server has a read-only copy of the group.

MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

317209 How to identify your global catalog server using Outlook 2000 and Outlook 2002

The information in this article was derived from the "Understanding and Troubleshooting Directory Access" white paper. To view this white paper, visit the following Microsoft Web site:


Modification Type:MajorLast Reviewed:9/1/2005
Keywords:kbRegistry kbConfig kbhowto kbprb KB319206