"Pci.sys Is Missing or Corrupt" Error Message When You Start Windows (319136)
The information in this article applies to:
- Microsoft Windows 2000 Professional
This article was previously published under Q319136 SYMPTOMS If you try to start your Microsoft Windows 2000-based
computer, you may receive an error message similar to the following:
File is missing or corrupt:
C:\Winnt\System32\Drivers\Pci.sys CAUSE This behavior may occur if the Pci.sys file is missing or
corrupted. RESOLUTION To resolve this issue, use one of the following methods. Method 1: Restore the File by Using the Windows Recovery Console Use the Windows 2000 Recovery Console to expand Pci.sy_ from the
I386 folder on the Windows 2000 CD-ROM to the \%SystemRoot%\System32\Drivers
folder on the hard disk. To do this, follow these steps:
- Start the computer to the Recovery Console.
- Insert the Windows 2000 startup disk into the floppy
disk drive, or insert the Windows 2000 CD-ROM into the CD-ROM drive. Restart
the computer.
- Click any options that you have to have to start the
computer from the CD-ROM drive if you are prompted to do so.
The
"Welcome to Setup" page appears. - Press R to repair a Windows installation.
- Press C to start the Recovery Console.
- Type the number that corresponds to the Windows 2000
installation that you want, and then press ENTER.
- Type the local administrator password, and then press
ENTER.
NOTE: In some cases, the Administrator password is set to a blank
password. In this case, press ENTER.
- At the Recovery Console prompt, type
map, and then press ENTER. Note the drive letter that is
assigned to the CD-ROM drive.
- Type the following at the command prompt, and then press
ENTER
expand drive:\i386\pci.sy_ c:\winnt\system32\drivers /y where drive is the drive letter of
your CD-ROM or DVD-ROM drive, where c is the drive
on which Windows is installed, and where winnt is
the folder in which Windows is installed.
NOTE: In the preceding command, there is a space between
pci.sy_ and c:\winnt
The following
message is displayed:
pci.sys
1 file(s) expanded.
- Type exit, and then press ENTER to
quit the Recovery Console.
- Restart Windows in the usual manner.
Method 2: Use In-Place Upgrade to Restore the File Replace all missing and corrupted files by following the steps
for an in-place upgrade. This procedure is a last resort before you reinstall
the operating system. The time it takes to complete the following procedure is
equal to the time that it takes to reinstall the operating system. Also, you
may lose some of your customized settings for the system files.
- Insert the Windows 2000 Setup CD into the CD-ROM drive,
start the computer, and then press ENTER on the first option screen to install
a copy of Windows 2000.
- Click Accept to accept the License Agreement.
Setup should now
detect your installation.
NOTE: If the Setup program does not detect a previous installation and
instead continues to the partitioning page, there is a problem. An in-place
upgrade may not be possible. - When you are prompted to repair the existing Windows 2000
installation, press R. Windows 2000 Setup performs an in-place upgrade of the
existing installation.
Modification Type: | Major | Last Reviewed: | 9/1/2006 |
---|
Keywords: | kbprb KB319136 |
---|
|