PRB: "Provider Load Failure (0x80041013)" Error Message in Application Center Test (318849)

SYMPTOMS

When you try to run a script in Application Center Test (ACT), you receive the following error message:

Could not start the test.
Provider load failure (0x80041013)

The following error message appears in the application event log:

Event ID: 10004 Source: DCOM
DCOM got error "Logon failure: the user has not been granted the requested logon type at this computer. " and was unable to logon .\ACTUser in order to run the server:
{D1362CF9-9DAC-4898-8D1A-CC11034B1B68}

CAUSE

The Application Center Test account ACT_User must have batch log on rights for Distributed Component Object Model (DCOM) access to the ACT controller and the ACT broker objects. The errors occur when this account is not present in the appropriate sections under the local security policy.

RESOLUTION

Change the local security policy settings to permit interactive log on for the ACT account. To determine the current settings, and to change the Log on as a batch job rights, follow these steps:

Under Administrative Tools, open Local Security Policy.
Click Local Policies, and then double-click User Rights Assignment.
Double-click Log on as a batch job, and then verify that ACTUser is selected in both columns. If ACTUser does not appear, click Add, and then add ACTUser to the list. Click OK.
If your server is a domain member, in Local Security Settings of the Microsoft Management Console (MMC), right-click Security Settings, and then click Reload.
If ACT_User and is not selected in the Effective Policy Setting columns under the appropriate section, repeat steps 2 and 3.
Work with your domain administrators to modify your domain policies to allow your local policy settings to take effect.

PRB: "Provider Load Failure (0x80041013)" Error Message in Application Center Test (318849)

SYMPTOMS

CAUSE

RESOLUTION

STATUS