FIX: Analysis Services HTTP Connections Return "Access Denied" Error Messages (318596)


The information in this article applies to:

  • Microsoft SQL Server 2000 Analysis Services
This article was previously published under Q318596
BUG #: 12777 (PLATO7x)

SYMPTOMS

Under the following conditions
  • You are using a PivotTable in Microsoft Excel 2002.
  • You are using a valid connection string to connect to a Microsoft SQL Server Analysis Services 2000 online analytical processing (OLAP) cube.
  • You are using the Microsoft OLE DB Provider for Analysis Services to connect to the SQL Server Analysis Services 2000 OLAP cube through an HTTP connection.
  • Microsoft Internet Information Services (IIS) authentication is set to allow Basic Authentication only.
the following problem occurs:
  • You receive an "Access Denied" error message.

    -and-
  • The Multidimensional Connection Wizard starts.
Typically, you are prompted for your password by the "Enter network password" dialog box.

CAUSE

This problem occurs because the Analysis Services HTTP connection returns E_FAIL instead of DB_SEC_E_AUTH_FAILED, which causes an "Access Denied" error message instead of prompting the user for a password.

RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next SQL Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later: 
  Date        Time       Version          Size       File name   
  ---------------------------------------------------------------
  03/19/2002  14:57 PM   8.0.601.0        2,024,016  Msolap80.dll
  04/18/2001  01:23 AM   2000.80.382.0    815,676    Sqldata.dll
  03/19/2002  14:56 PM   2000.80.534.0    590,396    Sqlsort.dll
NOTE: Because of file dependencies, the most recent hotfix or feature that contains these files may also contain additional files.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MinorLast Reviewed:10/7/2005
Keywords:kbbug kbfix kbQFE KB318596 kbAudDeveloper
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