Works Calendar 6.0 Causes an Error Message in Windows XP (318572)



The information in this article applies to:

  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional

This article was previously published under Q318572

SYMPTOMS

When you are using the Microsoft Works Calendar 6.0 program, you may receive the following error message:
Wkscal.exe has encountered a problem and needs to close. We are sorry for the inconvenience.
If you view the data that the error report contains, you may receive the following error signature information:
   App Name    App Version  Module Name  Module Version  Offset
   --------------------------------------------------------------
   Wkscal.exe  6.0.1828.1   Ntdll.dll    5.1.2600.0      00002004
				

CAUSE

This issue may occur because the Works Calendar 6.0 program is not completely compatible with Windows XP.

RESOLUTION

To resolve this issue, obtain and install the most current Windows Compatibility Update from the Critical Updates section of the following Microsoft Web site:

MORE INFORMATION

For additional information about Windows Application Compatibility technology and other updates that may be available to correct issues, click the article number below to view the article in the Microsoft Knowledge Base:

319580 Windows XP Application Compatibility Update (April 10, 2002)


Modification Type:MajorLast Reviewed:4/24/2002
Keywords:kbenv kberrmsg kbprb kbProd2Web KB318572