XADM: Messages Stay in the Queues Indefinitely Without Generating a Non-Delivery Report (318334)



The information in this article applies to:

  • Microsoft Exchange 2000 Server

This article was previously published under Q318334

SYMPTOMS

Messages that cannot be delivered may stay indefinitely in the Exchange 2000 Server queues without generating a non-delivery report (NDR).

RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack

The English version of this fix should have the following file attributes or later:

Component: Message transfer

File nameVersion
Phatq.dll6.0.5770.63

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 3.

MORE INFORMATION

After you apply this fix, a message that cannot be delivered either generates an NDR or is placed in the Badmail queue (as appropriate) after the message expires.

Modification Type:MinorLast Reviewed:6/6/2003
Keywords:kbbug kbExchange2000preSP3fix kbExchange2000sp3fix kbfix KB318334