PPT2002: Cannot Set Transparent Color of an Image (318042)


The information in this article applies to:

  • Microsoft PowerPoint 2002
This article was previously published under Q318042

SYMPTOMS

When you try to use the Transparency tool on an object, the color may not become transparent as expected. This problem occurs mainly with pictures that were created on a Macintosh.

CAUSE

This problem occurs because Microsoft PowerPoint cannot correctly determine the selected transparent color. Therefore, PowerPoint tries to apply a transparency to incorrect color values.

RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

307841 OFFXP: How to Obtain the Latest Office XP Service Pack

The English version of this fix should have the following file attributes or later. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. 
   Date         Time      Version      Size       File name
   ---------------------------------------------------------------
   04-APR-2002  01:23:59                   2,962  Readme.txt
   04-APR-2002  00:50:34               4,352,636  Shared.msp
   04-APR-2002  03:03:27               7,000,480  Shared_admin.msp
After the hotfix is installed, the following files will have the listed attributes or later: 
   Date         Time      Version      Size       File name
   ----------------------------------------------------------
   02-APR-2002  12:12:18  10.0.3926.0  9,996,616  Mso.dll

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Office XP Service Pack 2 (SP-2).
Modification Type:MinorLast Reviewed:9/27/2005
Keywords:kbHotfixServer kbQFE kbbug kbfix kbOfficeXPPreSP2fix kbOfficeXPsp2fix KB318042
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