RESOLUTION
Service Pack Information
To
resolve this problem, obtain and install Microsoft Office XP Service Pack 2
(SP-2).
For additional information
about how to obtain and install Microsoft Office XP Service Pack 2 (SP-2), click the following article number to view the article in the Microsoft Knowledge Base:
325671
OFFXP: Overview of the Office XP
Service Pack 2
Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Office XP Public Update that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
This fix should have the following file attributes or later:
Date Time Version Size File name
-------------------------------------------------------
02 MAR 2002 12:00:15 N/A 66,048 Xlintl.msp
02 MAR 2002 12:01:58 N/A 324,608 Xlintl_Admin.msp
After the hotfix is installed, the following files will have the listed
attributes or later:
Date Time Version Size File name
--------------------------------------------------------
27-FEB-2002 03:20:10 10.0.3819.0 592,200 Xlintl32.dll