A Terminal Services Server Generates a "Stop 0xAB" Message on a Blue Screen (317855)


The information in this article applies to:

  • Microsoft Windows 2000 Server SP1
  • Microsoft Windows 2000 Server SP2
  • Microsoft Windows 2000 Advanced Server SP1
  • Microsoft Windows 2000 Advanced Server SP2
  • Microsoft Windows 2000 Professional SP1
  • Microsoft Windows 2000 Professional SP2
This article was previously published under Q317855

SYMPTOMS

When a Terminal Services client logs off of the Terminal Services session, the Terminal Services server to which the client was connected might generate a "Stop 0xAB" error message on a blue screen.

CAUSE

This problem occurs because the Usqm pool is leaking because of an issue in the accessibility options.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later: 
   Date         Time   Version      Size       File name
   --------------------------------------------------------
   14-Feb-2002  15:03  5.0.2195.49    708,880  Kernel32.dll
   14-Feb-2002  15:02  5.0.2195.43    402,192  User32.dll
   25-Jun-2001  18:17  3.10.0.103      47,808  User.exe
   14-Feb-2002  15:02  5.0.2195.43    371,984  Userenv.dll
   14-Feb-2002  15:04  5.0.2195.49  1,642,704  Win32k.sys
   23-Jan-2002  10:45  5.0.2195.48    178,960  Winlogon.exe
   14-Feb-2002  15:02  5.0.2195.46    243,472  Winsrv.dll
   14-Feb-2002  15:02  5.0.2195.49     42,256  Basesrv.dll
   14-Feb-2002  15:02  5.0.2195.45    222,480  Gdi32.dll

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.

MORE INFORMATION

For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server Product

For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:

296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot

Modification Type:MinorLast Reviewed:9/27/2005
Keywords:kbHotfixServer kbQFE kbbug kbfix kbshell kbWin2000PreSP3Fix kbWin2000sp3fix KB317855
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