Ddraw.dll May Cause an Error Message (317814)

The information in this article applies to:

Microsoft Windows Millennium Edition
Microsoft Windows 98 Second Edition
Microsoft Windows 98

This article was previously published under Q317814

SYMPTOMS

You may receive the following error message:

Iexplore.exe has encountered a problem and needs to close. We are sorry for the inconvenience.

If you view the data that the error report contains, the following error signature information is listed:

App name       App version   Module name   Module version   Offset
-------------------------------------------------------------------
Iexplore.exe   6.0.2600.0    Ddraw.dll     Various          Various

CAUSE

You may receive this error message if you are running a version of DirectX that is earlier than version 8.1.

RESOLUTION

To resolve this issue, install DirectX 8.1 or later from either of the following Microsoft Web sites:

http://www.microsoft.com/directx/homeuser/downloads/default.asp

http://www.microsoft.com/downloads/search.asp?

STATUS

This problem was corrected in DirectX 8.1.

MORE INFORMATION

For more information about DirectX, visit the following Microsoft Web site:

http://microsoft.com/directx

Modification Type:	Minor	Last Reviewed:	12/21/2004
Keywords:	kbprb kbProd2Web KB317814