Money: Error Message: Hresult=0x80046213 Some or All of Your Financial Planner Data Could Not Be Loaded (317738)
The information in this article applies to:
- Microsoft Money 2002
- Microsoft Money 2003 Standard
This article was previously published under Q317738 SYMPTOMS After you install Microsoft Money and try to start it, you
may receive an error message that is similar to one of the following:
Hresult=0x80046213: Some or all of your financial planner
data could not be loaded Microsoft Money has
encountered an error and needs to close. We are sorry for the
inconvenience. CAUSE This issue may occur if you have a non-English version of
Microsoft Windows installed on your computer, for example, the Korean version
of Windows. This problem also occurs if you have the regional settings set to
the Chinese language. RESOLUTION To resolve this issue, change the regional settings of
Windows to English (United States). To do this, follow these
steps. Note Because there are several versions of Microsoft Windows, the
following steps may be different on your computer. If they are, see your
product documentation to complete these steps.
Note After you complete these steps, some or all of the other programs
on the computer may not function with the English (United States) settings. If
any of your other programs do not run, change the settings back to the original
settings. If these steps to do not resolve this issue, contact your
manufacturer for a refund on your operating system. Change the Regional Settings - Click Start, point to
Settings, and then click Control
Panel.
- In Control Panel, double-click Regional
Settings or Regional and Language Options.
- On the Advanced tab or the
Regional Settings tab, click to select English (United
States) in the "Language for non-Unicode programs" section.
- Click Apply, and then click
OK.
- When prompted, restart your computer.
- When you get back to Windows, click Start,
point to Find or Search, and then click
For Files or Folders.
Note In Windows XP, click All Files or
Folders. - In the Named box or the All or
part of the file name box, type Sample.mny, and
then click Find Now or Search.
- When the search process is complete, double-click
Sample.mny.
- Click File, point to New,
and then click New File.
- When the file is completely created, continue by using
Money as expected.
Modification Type: | Minor | Last Reviewed: | 1/7/2006 |
---|
Keywords: | kberrmsg kbprb KB317738 |
---|
|