Unable to Map Error Code 1240 (317692)



The information in this article applies to:

  • Microsoft Windows NT Server, Enterprise Edition 4.0
  • Microsoft Windows NT Server 4.0

This article was previously published under Q317692

SYMPTOMS

A server may log the following event:
Event Type: Error
Event Source: Server
Event Category: None
Event ID: 2510
Date: date
Time: time
User: N/A
Computer: computer name
Description:
The server service was unable to map error code 1240.

CAUSE

The Server service could not find the correct message to which to map this error code.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but has not been fully regression tested and should be applied only to systems determined to be at risk of attack. Please evaluate your system's physical accessibility, network, and Internet connectivity, and other factors to determine the degree of risk to your system. If your system is sufficiently at risk, Microsoft recommends that you apply this fix. Otherwise, wait for the next Windows NT service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web: The English version of this fix should have the following file attributes or later:
   Date         Time   Version            Size    File name
   ---------------------------------------------------------
   22-Feb-2002  17:28  4.0.1381.7135      73,488  Srvsvc.dll

				

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

The hotfix that is described in this article makes it possible for the correct message to be logged.

The error message that is described in the "Symptoms" section of this article is an attempt to notify an admistrator that the Server service returned the following error:
ERROR_LOGIN_WKSTA_RESTRICTION

Modification Type:MinorLast Reviewed:9/30/2005
Keywords:kbHotfixServer kbQFE kbbug kbenv kberrmsg kbfix kbQFE KB317692