SMS: You Receive a "Snap-in Failed to Initialize" Error Message in the SMS Administrator Console (317674)


The information in this article applies to:

  • Microsoft Systems Management Server 2.0
This article was previously published under Q317674

SYMPTOMS

When you open the Tools node in the Systems Management Server (SMS) Administrator console, you may receive the following error message:
Snap-in failed to initialize

Name: Crystal Info Snap-in

CAUSE

You receive this error message if the Crystal Reports component of SMS was installed unsuccessfully or if the component was not installed.

WORKAROUND

You can use the following workarounds to open the Tools node in the SMS Administrator console without receiving the error message.

For custom .msc files, follow these steps:
  1. In the console, click Add/Remove on the Console menu.
  2. Click the Extensions tab.
  3. Verify that Systems Management Server is selected.
  4. Click to clear the Add all extensions check box.
  5. In the list of available extensions, click to clear the Crystal Info Snap-in check box.
  6. Click OK.
  7. Save the .msc file.
For the default .msc file that is installed by SMS (the Sms.msc file), you must first switch the console to Author mode:
  1. On the System menu (in the upper-left corner of the MMC window), click User Options. You can also open the System menu by pressing ALT+SPACEBAR.
  2. Click to select the Always open console files in Author mode check box.
  3. Click OK.
  4. Quit and then restart the SMS Administrator console.
  5. Follow the steps for custom .msc files to turn off the Crystal snap-in.

MORE INFORMATION

For additional information about creating and working with snap-ins, click the article number below to view the article in the Microsoft Knowledge Base:

230263 HOW TO: Create Custom MMC Snap-in Tools Using Microsoft Management Console

Modification Type:MinorLast Reviewed:6/14/2005
Keywords:kbprb KB317674
©2004 Microsoft Corporation. All rights reserved.