Windows Movie Maker Hangs When You Are Using a WildTangent Web Driver That Is Earlier Than 2.2.0.100 (317580)


The information in this article applies to:

  • Microsoft Windows XP Professional
  • Microsoft Windows XP Home Edition
This article was previously published under Q317580

SYMPTOMS

When you publish a movie in Windows Movie Maker, the progress bar may not finish, and Windows Movie Maker may stop responding (hang).

CAUSE

This issue can occur if you have a deadlock in the WildTangent Web driver build 2.1.1.045.

RESOLUTION

To resolve this issue, update the Web driver to build 2.2.0.100 or later. To determine the build number of the Web driver, use the WildTangent tool in Control Panel.

MORE INFORMATION

When you publish a movie in Windows Movie Maker by using the Save Movie or Send command, you receive a Creating Movie dialog box, and a "Please wait while your movie is created" message.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Modification Type:MajorLast Reviewed:2/4/2002
Keywords:kb3rdparty kbenv kbprb KB317580
©2002 Microsoft Corporation. All rights reserved.