OL2002: Wireless Transport Messages Have a One Minute Polling Interval (317424)


The information in this article applies to:

  • Microsoft Outlook 2002
This article was previously published under Q317424
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

SYMPTOMS

By default, there is a one minute polling interval if you are working in the Offline mode in Outlook 2002. This means that it takes up to one minute to send wireless transport messages using a third-party transport provider.

RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

307841 OFFXP: How to Obtain the Latest Office XP Service Pack

After you apply the fix, add the following registry setting.

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
  1. Start Registry Editor (Regedt32.exe).
  2. Locate and then click the following key in the registry:

    HKEY_LOCAL_USER\Software\Microsoft\Office\10.0\Outlook\Preferences

  3. On the Edit menu, click Add Value, and then add the following registry value:

    Value name: SendImmediatelyOffline
    Data type: DWORD
    Radix: BINARY
    Value data: 1

  4. Quit Registry Editor.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Office XP Service Pack 2 (SP-2).

MORE INFORMATION

For additional information about the changes in architecture between Microsoft Outlook 2000 and Outlook 2002, click the article number below to view the article in the Microsoft Knowledge Base:

304116 OL2002: Custom MAPI Transport Providers May Not Function

For additional information, click the article numbers below to view the articles in the Microsoft Knowledge Base:

317412 OL2002: Outlook Does Not Call MAPI Transports When You Work Offline

317426 OL2002: How to Make Outlook 2002 Load a Transport Provider Immediately After Startup

Modification Type:MinorLast Reviewed:7/28/2006
Keywords:kbHotfixServer kbQFE kbbug kbfix KB317424
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