XCCC: "Wireless Domain Does Not Exist" Error Message When You Enable a User (317416)


The information in this article applies to:

  • Microsoft Mobile Information Server 2002
  • Microsoft Mobile Information 2001 Server
This article was previously published under Q317416

SYMPTOMS

When you enable a user for wireless access, you may receive the following error message:
The wireless domain does not exist or could not be contacted.
This problem may occur if you deploy Mobile Information with a wireless accounts topology, where the wireless accounts exist in an auxiliary domain or forest.

CAUSE

This problem may occur if the clocks of the primary domain servers, including the domain controller and the server that is being used to provision the user, are not synchronized with the clock of the domain controller in the auxiliary domain or forest.

RESOLUTION

Set the clocks to the same time and day, and then make sure that the appropriate time zones are set on each server.
Modification Type:MinorLast Reviewed:4/25/2005
Keywords:kbprb KB317416
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