Error Message: Error 718 - Timeout While Waiting for Valid Response from Remote Peer (317212)



The information in this article applies to:

  • Microsoft Windows NT Server 4.0

This article was previously published under Q317212
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

SYMPTOMS

When you send a request through Network Access Server (NAC) from a Windows NT-based computer, you may receive the following error message:
Error 718 - Timeout while waiting for valid response from remote peer

RESOLUTION

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To resolve this issue, increase the PPP Maximum Configure and Failure Timeout values in the registry. To do this, follow these steps:
  1. Start Registry Editor (Regedt32.exe).
  2. Locate and then select the following registry key:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\RasMan\PPP:MaxConfigure

  3. On the Edit menu, click Modify, and then type 20 in the Value Data field. Make sure that Hexadecimal is selected under Base.
  4. Click OK.
  5. Locate and then select the following registry key:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\RasMan\PPP:MaxFailure

  6. On the Edit menu, click Modify, and then type 20 in the Value Data field. Make sure that Hexadecimal is selected under Base.
  7. Click OK.
  8. Quit Registry Editor.

Modification Type:MajorLast Reviewed:6/11/2002
Keywords:kberrmsg kbprb KB317212