Error Message: Windows Media Player Error C00D10B3 - Unable to Access the Network (317101)
The information in this article applies to:
- Microsoft Windows Media Player 9 Series for Windows XP
- Microsoft Windows Media Player 9 Series for Windows 2000
- Microsoft Windows Media Player 9 Series for Windows Millennium Edition
- Microsoft Windows Media Player 9 Series for Windows 98 Second Edition
- Microsoft Windows Media Player for Windows XP Home Edition
- Microsoft Windows Media Player for Windows XP Professional
- Microsoft Windows Media Player 7.1
- Microsoft Windows Media Player 7
This article was previously published under Q317101 IMPORTANT: This article contains information about modifying the registry. Before you
modify the registry, make sure to back it up and make sure that you understand how to restore
the registry if a problem occurs. For information about how to back up, restore, and edit the
registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
SYMPTOMS
On some computers that use broadband network connections (for example, ATM), Windows Media Player may not be able to connect to the Internet, and you may receive the following error message:
Windows Media Player Error C00D10B3 - unable to access the network
RESOLUTIONTo resolve this issue, you can use either Registry Editor or Control Panel. Method One: Using Registry EditorWARNING: If you use Registry Editor incorrectly, you may cause serious problems that may
require you to reinstall your operating system. Microsoft cannot guarantee that you can solve
problems that result from using Registry Editor incorrectly. Use Registry Editor at your own
risk.
To resolve this issue, use Registry Editor to manually create a DWORD registry value named "ForceOnline" (with a value of 1) in the following registry key:
HKEY_CURRENT_USER\Software\Microsoft\MediaPlayer\Preferences For the Windows Media Player 9 Series, you can perform the same function without Registry Editor. To do so, click Options under the Tools menu, and then select the Connect to the Internet (overrides other commands) check box. Method Two: Using Control Panel- In Control Panel, click Network Connections.
- Click New Connection under the File menu.
- Follow the steps in the New Connection Wizard to create a connection that appropriately matches your current network setup.
When you finish, you can connect to the network by using Windows Media Player.
| Modification Type: | Minor | Last Reviewed: | 6/13/2006 |
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| Keywords: | kbenv kberrmsg kbnetwork kbprb KB317101 |
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