FIX: The File Receive Function Fails and Messages Are Logged in the Application Log (317082)

SYMPTOMS

File receive functions fail and generate an error that is similar to the following one in the BizTalk Server Application log:

Event Type:      Error
Event Source:    BizTalk Server
Event Category:  Document Processing 
Event ID:        324
Date:            10/16/2001
Time:            19:10
User:            N/A
Computer:        BIZTALKSERVER
Description:
An error occurred in BizTalk Server.
Details:
------------------------------
Library not registered.

If this error is recorded, the File receive function may stop picking up files from the directory. In some instances, the File receive function may disable itself.

CAUSE

The File receive function tries to access certain registry keys during the submitting process. If the Messaging Service is not a member of the local Administrators group, the registry lookup may fail due to insufficient credentials. After this failure, the files are not removed from the directory that the Receive function monitors and the Receive function may become disabled.

RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft BizTalk Server 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

299664 INFO: How to Obtain the Latest BizTalk Server 2000 Service Pack

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft BizTalk Server 2000 Service Pack 2.