OLEXP: Only Outlook Express 4.0 and Outlook Express 6.0 Options Are Listed When You Import Messages into Outlook Express 6.0 (316981)



The information in this article applies to:

  • Microsoft Outlook Express 6.0 for Windows XP
  • Microsoft Outlook Express 6.0 for Windows 2000
  • Microsoft Outlook Express 6.0 for Windows 98

This article was previously published under Q316981
For information about the differences between Microsoft Outlook and Microsoft Outlook Express e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:

257824 OL2000: Differences Between Outlook and Outlook Express

SYMPTOMS

When you import e-mail messages into Outlook Express 6.0, the list of options may include only Microsoft Outlook Express version 4.0 and Outlook Express 6.0; Microsoft Outlook Express version 5 may not be listed.

WORKAROUND

To work around this problem, select the Outlook Express 6.0 option to import Outlook Express 5 messages.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Modification Type:MajorLast Reviewed:6/25/2004
Keywords:kbbug kbnofix KB316981