XFOR: Microsoft Word 2002 Cannot Open a Document in an Attached E-Mail Message (316777)



The information in this article applies to:

  • Microsoft Exchange 2000 Server

This article was previously published under Q316777

SYMPTOMS

When Lotus Notes users try to open a message file attachment, which contains an attachment in the message file, an error from Microsoft Word 2002 may occur.

WORKAROUND

To work around this problem, save the attachment to a file.

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server.


Modification Type:MinorLast Reviewed:4/25/2005
Keywords:kbbug kbpending KB316777