OFF: Activation Wizard Appears Each Time That You Start an Office Program (316769)


The information in this article applies to:

  • Microsoft Excel 2000
  • Microsoft Office XP Developer
  • Microsoft Office XP Professional
  • Microsoft Office XP Professional with FrontPage
  • Microsoft Office XP Small Business
  • Microsoft Office XP Standard
  • Microsoft Office 2000 Developer
  • Microsoft Office 2000 Premium
  • Microsoft Office 2000 Professional
  • Microsoft Office 2000 Small Business
  • Microsoft Office 2000 Standard
  • Microsoft Access 2002
  • Microsoft Excel 2002
  • Microsoft FrontPage 2002
  • Microsoft Outlook 2002
  • Microsoft PowerPoint 2002
  • Microsoft Publisher 2002
  • Microsoft Word 2002
  • Microsoft Access 2000
  • Microsoft FrontPage 2000
  • Microsoft Outlook 2000
  • Microsoft PowerPoint 2000
  • Microsoft Publisher 2000
  • Microsoft Word 2000
  • the operating system: Microsoft Windows 2000
This article was previously published under Q316769

SYMPTOMS

After you install Office 2000 or Office XP, the Activation Wizard appears each time that you start an Office program.

CAUSE

This behavior can occur when you install Office on a user profile with administrator permissions, rather than the administrator profile.

RESOLUTION

To resolve this behavior, remove Office from the user profile, and then reinstall it on the administrator profile. To do this, follow these steps.

NOTE: Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.

Remove Office

  1. Start your computer, and then log on to the user profile on which Office is installed.
  2. Insert your Office CD-ROM.
  3. Click Start, and then click Control Panel.
  4. Double-click Add or Remove Programs.
  5. In the list of installed programs, click Microsoft Office, and then click Remove.
  6. Follow the on-screen instructions to complete the removal process.
  7. Click Start, and then click Shut Down.
  8. In the Shut Down dialog box, click Log off.

Install Office

  1. When you are prompted, log on to your computer as the Administrator.
  2. Insert your Office CD-ROM.
  3. Click Start, and then click Control Panel.
  4. Double-click Add or Remove Programs.
  5. In the left pane, click Add New Programs.
  6. In the right pane, click CD or Floppy.
  7. Follow the on-screen instructions to complete the installation of Office.
  8. Start Office, and then allow the Activation Wizard to complete.
  9. Click Start, and then click Shut Down.
  10. In the Shut Down dialog box, click Log off.
  11. When you are prompted, type the credentials to log on as a user.
  12. Start an Office program.
Modification Type:MinorLast Reviewed:1/6/2006
Keywords:kbprb KB316769
©2004 Microsoft Corporation. All rights reserved.