PRB: Excel Quits When You Save a Workbook That Contains a Visual Basic ActiveX Control (316703)


The information in this article applies to:

  • Microsoft Excel 2000
This article was previously published under Q316703

SYMPTOMS

Excel 2000 may generate an access violation when you save a workbook. This behavior occurs if all of the following conditions exist:
  • You have a default printer with an older version of a Hewlett-Packard or Xerox printer driver installed.
  • The name of the default printer is longer than 18 characters.
  • You insert a Microsoft Visual Basic ActiveX control on a worksheet in the workbook.

RESOLUTION

To work around this behavior, use any of the following methods:
  • Install the latest version of the printer driver for your printer.
  • Change the name of the printer so that the name is not longer than 18 characters.
Modification Type:MajorLast Reviewed:10/2/2003
Keywords:kberrmsg kbprb kbprint KB316703
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