XCCC: Exchange Server Cannot Perform "Have Server Reply with Specific Message" Inbox Rule If the From Box Is Delegated (316536)


The information in this article applies to:

  • Microsoft Exchange 2000 Server
  • Microsoft Exchange Server 5.5
  • Microsoft Outlook 2002
  • Microsoft Outlook 2000
This article was previously published under Q316536

SYMPTOMS

Exchange Server cannot perform the "Have server reply with specific message" Inbox rule if you change the mailbox that is indicated in the From box. This issue occurs even if you are the rule creator and you have delegate rights to the mailbox that is indicated in the From box.

CAUSE

This issue occurs because Inbox rules run in the security context of the Exchange Server service account, which does not have the inherited rights of the mailbox owner.

WORKAROUND

To work around this issue, configure either a mailbox agent or a client side rule that prompts Outlook to reply with the specific message. The client side rule runs in the context of the mailbox owner and completes successfully.

MORE INFORMATION

For more information about client side rules, see Outlook Help and Outlook documentation. For more information about mailbox agents, see the Microsoft Platform Software Development Kit (SDK).
Modification Type:MinorLast Reviewed:4/25/2005
Keywords:kbprb KB316536
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