Modem Automatically Attempts to Establish a Dial-Up Connection When You Start Your Computer or Start a Program (316530)

RESOLUTION

To resolve this issue, use one or more of the following methods.

Disable Autodial

To disable autodial, follow these steps:

1. Click Start, and then click Control Panel.
2. If you are using Category View, click Network and Internet Connections.
3. Click Network Connections, and then on the Advanced menu, click Dial-up Preferences.
4. Click the Autodial tab.
5. Click to clear the check boxes that are listed under Enable autodial by location.
6. Click to select the Always ask me before autodialing check box (if not already selected).
7. Click to select the Disable autodial while I am logged on check box.
8. Click OK, and then close the Network Connections dialog box.

Clean Boot the Computer

Perform a clean boot of your computer to determine whether a program is indeed loading at startup and attempting to dial out to your ISP.

For additional information about how to perform a clean boot in Windows XP, click the following article number to view the article in the Microsoft Knowledge Base: If you perform a clean boot and determine that a program is causing your modem to dial out at startup, remove the program from the Startup folder or the registry.

For additional information about how to troubleshoot this issue, click the following article number to view the article in the Microsoft Knowledge Base:

Disable Automatic Checking

Configure the program that automatically checks for updated components or Web pages so that it does not start when Windows XP starts. To do this, see the documentation that is included with the program or contact the program manufacturer.

Modify the Registry

Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

A registry entry may be set to dial. To resolve this issue, configure Internet Explorer to not connect by using a modem, or set the AutoConnect value in the registry key to 0.

Warning Some programs may configure the registry to dial automatically, and by altering this registry value, you may affect the functionality of these programs.

To configure Internet Explorer to not connect by using a modem, follow these steps:

1. Start Internet Explorer. On the Tools menu, click Internet Options.
2. Click the Connections tab, and then click Never dial a connection.
3. Click OK.

To set the AutoConnect value in the registry key to 0, follow these steps:

1. Click Start, and then click Run.
2. In the Open box, type regedit, and then press ENTER.
3. Locate and select the following registry key:

   HKEY_CURRENT_USER\RemoteAccess\Profile\<ConnectionName>

   In the right pane, double-click the AutoConnect value, and then reset the value from 1 to 0.