"Fatal Exception 0E Has Occurred" Error Message Appears While Browsing (316520)
The information in this article applies to:
- Microsoft Internet Explorer 5.5 for Windows 98 Second Edition SP 2
- Microsoft Internet Explorer 5.5 for Windows 98 Second Edition SP 1
This article was previously published under Q316520 IMPORTANT: This article contains information about modifying the registry.
Before you modify the registry, make sure to back it up and make sure that you
understand how to restore the registry if a problem occurs. For information
about how to back up, restore, and edit the registry, click the following
article number to view the article in the Microsoft Knowledge Base: 256986 Description of the Microsoft Windows Registry
SYMPTOMS When you browse the Internet with Internet Explorer 5.5,
you may receive an error message similar to the following:
A fatal Exception 0E has occurred at 0028:C001545A.
A fatal Exception 0D has occurred at
0246:014F47FB. CAUSE This problem can occur when McAfee Web View startup files
are running. RESOLUTION To work around this problem, try the following methods in
the order that they appear. Disable Startup Options- Click Start, and then click Run.
- In the Open box, type msconfig, and then click OK.
- In the System Configuration Utility dialog box, click the Startup tab.
- Click to clear the check boxes next to the following
startup items:
- Mgavrtclexe
- McAfeeWebScanX
- Click OK, and then restart the computer.
Disable Registry EntriesWARNING: If you use Registry Editor incorrectly, you may cause serious
problems that may require you to reinstall your operating system. Microsoft
cannot guarantee that you can solve problems that result from using Registry
Editor incorrectly. Use Registry Editor at your own
risk. If the problem persists, follow these steps:
- Click Start, and then click Run.
- In the Open box, type regedit, and then click OK.
- Locate and select the following key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run - Right-click any entry that has "MGAVRTCLE.EXE" in the data
column, click Delete, and then click Yes.
- Repeat steps 3 and 4 for the following key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServices - Exit Registry Editor, and then restart the
computer.
MORE INFORMATIONThe
third-party products that are discussed in this article are manufactured by
companies that are independent of Microsoft. Microsoft makes no warranty,
implied or otherwise, regarding the performance or reliability of these
products.
Modification Type: | Major | Last Reviewed: | 9/15/2003 |
---|
Keywords: | kberrmsg kbFatalExErr0D kbFatalExErr0E kbprb ocsso KB316520 |
---|
|