Problems When You Use OpenGL-Emulation Mode with Windows XP (316474)
The information in this article applies to:
- Microsoft Windows XP Home Edition
- Microsoft Windows XP Professional
This article was previously published under Q316474 SYMPTOMS
When your video adapter is using the OpenGL-emulation mode that is associated with the Quake 3 game, you may receive the following error message:
Quake3.exe has encountered a problem and needs to close. We are sorry for the inconvenience.
If you view the data that the error report contains, the following error signature information is listed:
App Name App Version Module Name Module Version Offset
------------------------------------------------------------------
Quake3.exe 0.0.0.0 Acxtrnal.dll 5.1.2600.0 00006e1a
RESOLUTION
To resolve this issue:
- Obtain and install the most current driver for your video adapter. For information about how to do so, contact the manufacturer of your video adapter.
- Obtain and install the Windows XP Application Compatibility Update from the Microsoft Windows Update Web site:
MORE INFORMATION
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
| Modification Type: | Major | Last Reviewed: | 8/21/2003 |
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| Keywords: | kb3rdparty kbdisplay kbenv kberrmsg kbprb kbProd2Web KB316474 |
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