OFFXP: Data Is Unexpectedly Dropped from a PivotTable After You Remove a Field (315997)
The information in this article applies to:
- Microsoft Office XP Web Components
- Microsoft Excel 2002
This article was previously published under Q315997 SYMPTOMS
When you remove a row field or a column field from an Office XP PivotTable Web Component, data may be unexpectedly dropped from the table. When you view the table in Microsoft Excel 2002, you can see that data for that member does exist.
CAUSE
This problem occurs if a hierarchy has an empty All member, but some measure for this All member is not empty.
RESOLUTIONA supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Office XP <product name> Public Update that contains this hotfix. To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site: NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this fix should have the following file attributes
or later:
Date Time Size File name
-------------------------------------------------------
26 FEB 2002 20:30:18 3,240,840 OWC10.msp
26 FEB 2002 21:08:18 7,216,872 OWC10_Admin.msp
After the hotfix is installed, the following files will have the listed
attributes or later:
Date Time Version Size File name
----------------------------------------------------------
22 FEB 2002 01:23:24 10.0.3819.0 7,437,128 OWC10.dll
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. MORE INFORMATION
The functionality of the Office Web Component PivotTable assumes that an All member will never be empty, unless all of its children are empty. The problem occurs when a cube violates this assumption. The fix for this issue works, as long as the hierarchy that has an empty All member is the outmost hierarchy on the axis. If you place any other member outside the All member, the behavior described in the "Symptoms" section of this article still occurs.
| Modification Type: | Minor | Last Reviewed: | 1/6/2006 |
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| Keywords: | kbHotfixServer kbQFE kbbug kbfix kbOfficeXPPreSP2fix kbQFE KB315997 |
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