RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
307841 OFFXP: How to Obtain the Latest Office XP Service Pack
The English-language version of this fix should have the following file attributes or later:
Date Time Size File name
-------------------------------------------------
23-Jan-2002 20:36 2,557,416 Outlook.msp
23-Jan-2002 21:08 3,913,216 Outlook_admin.msp
After the fix is installed, the following files will have the listed
attributes or later:
Date Time Version Size File name
----------------------------------------------------------
29-Nov-2001 00:21:29 10.0.3527.0 47,432 Recall.dll
20-Dec-2001 17:44:00 10.0.3618.0 92,488 Outlmime.dll
11-Jan-2002 13:59:19 10.0.3708.0 534,856 OutlCM.dll
22-Jan-2002 23:32:22 10.0.3716.0 342,344 Exsec32.dll
22-Jan-2002 23:32:25 10.0.3716.0 6,306,120 Outllib.dll
Administrative Information
If you are updating an administrative installation with the administration version of this fix, use the following information to update the administrative installation and network clients.
How to Update Administrative Installations
To update an administrative installation use a command line similar to the following
msiexec /a Admin Path\MSI File /p MSP path
SHORTFILENAMES=1
where
Admin Path is the path to your administrative installation point for Microsoft Office XP (for example, C:\OfficeXP),
where
MSI File is the MSI database package for the Office XP product (for example, ProPlus.msi), and
where
MSP path is the path to the administrative update for the fix (for example, c:\hotfixfiles\Outlook_admin.msp).
How to Update Network Clients
After you complete the administrative installation of the fix, update each network client. To deploy the update to the client workstations, use a command line similar to the following
msiexec /i Admin Path\MSI File REINSTALL=OUTLOOKFiles,OUTLOOKNonBootFiles
REINSTALLMODE=vomus
where
Admin Path is the path to your administrative installation point for Office XP (for example, C:\OfficeXP), and
where
MSI File is the MSI database package for the Office XP product (for example, ProPlus.msi).