XL2002: PivotTable Does Not Prompt You for a Password Correctly over HTTP (315644)



The information in this article applies to:

  • Microsoft Excel 2002

This article was previously published under Q315644

SYMPTOMS

When you use a PivotTable or PivotChart to connect to an Analysis Services 2000 Server OLAP Cube over an HTTP connection, you may receive the following error message instead of the expected password dialog box:
Access Denied

CAUSE

This problem occurs when all of the following conditions are true:
  • You are making the connection to the Analysis Server by means of HTTP.
  • The Analysis Server is configured to refuse anonymous connections.
  • The user's current account has no permissions on the Analysis Server.
  • The PivotTable is using the Microsoft OLE DB Provide for OLAP Services 8.0 to connect to the OLAP Cube.

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:
   Date         Time    Version        Size        File name
   -------------------------------------------------------------
   19-MAR-2002  13:57   8.0.601.0      2,024,016   Msolap80.dll
				

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Modification Type:MajorLast Reviewed:4/7/2006
Keywords:kbQFE KBHotfixServer kbbug kbfix KB315644