Internet Authentication Service Hangs with a Large Number of Clients (315592)

The information in this article applies to:

Microsoft Windows 2000 Server SP1
Microsoft Windows 2000 Server SP2
Microsoft Windows 2000 Advanced Server SP1
Microsoft Windows 2000 Advanced Server SP2

This article was previously published under Q315592

SYMPTOMS

When a large number of unique clients are sending requests to a central server, the Internet Authentication service (IAS) may stop responding (hang), and may generate an access violation 0xc0000005 error message.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later:

   Date         Time      Version        Size    File name
   ---------------------------------------------------------
   08-Feb-2002  13:51:54  5.0.2195.4916  60,176  Iassvcs.dll

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.

MORE INFORMATION

For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server Product

For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:

296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot

Modification Type:	Minor	Last Reviewed:	9/27/2005
Keywords:	kbHotfixServer kbQFE kbbug kbenv kbfix kbnetwork kbWin2000PreSP3Fix kbWin2000sp3fix KB315592