Unable to Download from the Windows Update Web Site (315496)


The information in this article applies to:

  • Microsoft Internet Explorer 5.5 for Windows 98 Second Edition
  • Microsoft Internet Explorer 5.5 for Windows 98
  • Microsoft Internet Explorer 5.5 for Windows 95
This article was previously published under Q315496

SYMPTOMS

When you try to download a file from the Microsoft Windows Update Web site, you may not receive the downloadable file, and you may receive the following message in the Internet Explorer Status bar:
Javascript:void(0)

CAUSE

This issue can be caused by a damaged scripting engine.

RESOLUTION

To resolve this issue, download Windows Script 5.6.

To download Windows Script 5.6 for Windows 98, Windows Millennium Edition, and Windows NT 4.0, visit the following Web site: http://www.microsoft.com/downloads/details.aspx?FamilyId=0A8A18F6-249C-4A72-BFCF-FC6AF26DC390&displaylang=en

To download Windows Script 5.6 for Windows 2000 and Windows XP, visit the following Web site: http://www.microsoft.com/downloads/details.aspx?familyid=C717D943-7E4B-4622-86EB-95A22B832CAA&displaylang=en

MORE INFORMATION

"Javascript:void(0)" is the code that is used as the hyperlink target. The "Javascript:void(0)" message always appears when you click a link or mouse over a link on the Windows Update site. This behavior is normal.
Modification Type:MajorLast Reviewed:8/17/2005
Keywords:kbenv kberrmsg kbprb KB315496
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