RPC with SSL Does Not Work and Generates an Error Message (315319)

The information in this article applies to:

Microsoft Windows 2000 Server SP1
Microsoft Windows 2000 Server SP2
Microsoft Windows 2000 Advanced Server SP1
Microsoft Windows 2000 Advanced Server SP2
Microsoft Windows 2000 Professional SP1
Microsoft Windows 2000 Professional SP2

This article was previously published under Q315319

SYMPTOMS

A remote procedure call (RPC) with SSL may not work, and may generate an "Error 5, Access Denied" error message. This may occur even if the SSL three-way handshake is successful.

CAUSE

RPC only looks for certificates in the CA store, and does not look in the ROOT store. Because of this, RPC cannot find certificates in the ROOT store.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later:

   Date       Time   Version        Size     File name
   ----------------------------------------------------
   02-Jan-02  11:42  5.0.2195.4735  940,816  Ole32.dll
   02-Jan-02  11:42  5.0.2195.4800  428,304  Rpcrt4.dll
   02-Jan-02  11:42  5.0.2195.4735  185,616  Rpcss.dll

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.

MORE INFORMATION

For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server Product

For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:

296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot

Modification Type:	Minor	Last Reviewed:	9/27/2005
Keywords:	kbHotfixServer kbQFE kbbug kbenv kbfix kbnetwork kbWin2000PreSP3Fix kbWin2000sp3fix KB315319