Event 7000 Occurs If You Redirect the "Documents and Settings" Folder (315194)



The information in this article applies to:

  • Microsoft Windows Server 2003, Enterprise Edition
  • Microsoft Windows Server 2003, Standard Edition
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional
  • Microsoft Windows Small Business Server 2003, Premium Edition
  • Microsoft Windows Small Business Server 2003, Standard Edition

This article was previously published under Q315194

SYMPTOMS

The System event log may contain the following entries:
On Windows 2000-based computers the system event log for Event ID 7000 is
Event ID: 7000
Source: Service Control Manager
Description: The Service name service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.


On Windows Server 2003-based computers the system event log for Event ID 7000 is
Event ID: 7000
Source: Service Control Manager
Description: The Service name service failed to start due to the following error: The account specified for this service is different from the account specified for other services running in the same process.


Event ID: 7009
Source: Service Control Manager
Description: Timeout (30000 milliseconds) waiting for the Service name service to connect.

CAUSE

These error messages may occur if you move the "Documents and Settings" folder to a location that is not immediately accessible when the computer starts. For example, the error messages may occur if you move the "Documents and Settings" folder to a volume mount point for a large volume set. When this issue occurs, services that are configured to run under a specific user account may not start.

RESOLUTION

To resolve this issue, move the service account's profile back to the system disk.

MORE INFORMATION

For additional information about moving the "Documents and Settings" folder and moving a service account's profile, click the article number below to view the article in the Microsoft Knowledge Base:

236621 Cannot Move or Rename the Documents and Settings Folder


Modification Type:MajorLast Reviewed:10/10/2003
Keywords:kbenv kberrmsg kbprb KB315194