You receive the "The operation timed out waiting for a response from the sending (SMTP) server" error message when you use a POP3 account and SSL to send SMTP e-mail in Outlook 2002 and in Outlook 2003 (315049)
The information in this article applies to:
- Microsoft Office Outlook 2003
- Microsoft Outlook 2002
This article was previously published under Q315049 SYMPTOMS If you send a Simple Mail Transfer Protocol (SMTP) e-mail
message by using Secure Sockets Layer (SSL) and a Post Office Protocol version
3 (POP3) account, you may receive the following error message:
'Sending and Receiving' reported error
(0x8004210B):
The operation timed out waiting for a response from the
sending (SMTP) server. If you continue to receive this message, contact your
server administrator or Internet service provider (ISP). The message
remains in the Outbox. CAUSE This behavior may occur if the e-mail account is damaged.
RESOLUTION To resolve this behavior, remove and then re-create the
e-mail account. Follow these steps:
- Quit Outlook.
- Click Start, point to Settings, and then click Control Panel.
- Double-click Mail, and then click E-mail Accounts.
- Click the e-mail account name, and then click Remove.
- Re-create the e-mail account.
For additional information about configuring an e-mail
account, click the following article number to view the article in the
Microsoft Knowledge Base: 287532
How to Configure Internet E-mail Accounts
| Modification Type: | Minor | Last Reviewed: | 12/10/2004 |
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| Keywords: | kbcorrupt kbaccounts kbReport kberrmsg kbnetwork kbprb KB315049 |
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