OL2002: Direct Booking Accepts Appointments Even If the Availability Cannot Be Confirmed (314871)


The information in this article applies to:

  • Microsoft Outlook 2002
This article was previously published under Q314871
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

SYMPTOMS

If a resource account has been set up for direct booking, you can schedule a meeting with the resource beyond the published free/busy time.

CAUSE

This problem occurs because the time that is beyond the published free/busy time is not secured against scheduling.

RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

307841 OFFXP: How to Obtain the Latest Office XP Service Pack

After you apply the fix, you must add registry keys to the registry to activate the fix. Follow these steps to add the registry keys.

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

  1. Start Registry Editor.
  2. Locate and then click the following key in the registry:

    HKEY_CURRENT_USER\software\microsoft\office\10.0\outlook\Appointment

    NOTE: If the Appointment key is not present, you must create the Appointment key.

  3. On the Edit menu, point to New, and then click DWORD Value. Change this DWORD value to the following data:

    Value name: NoAllowDirectBookBeyondFBRange
    Value data: 1 to turn on the fix; 0 to turn off

  4. Quit Registry Editor.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MinorLast Reviewed:7/28/2006
Keywords:kbHotfixServer kbQFE kbbug kbfix KB314871
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