You Are Prompted for Your Credentials When You Attempt to Save, Import or Delete Web Parts (314776)

SYMPTOMS

When you attempt to save, import, or delete Web parts, you may receive a prompt for your log on credentials. After you successfully enter your network credentials, you may observe the following errors:

You may receive the following error message when you try to save changes to a Web part:
An error occurred while saving a Web Part.
(-2147221053)
You may receive the following error messages when you try to import a Web part:
A Runtime Error has occurred.
Do you wish to Debug?
Line: 0
Error: Permission denied
-or-
A Runtime Error has occurred.
Do you wish to Debug?
Line: 0
Error: HTTP Status Code: 401
HTTP Status Text: HTTP Error
You may receive the following error message when you try to delete a Web part:
Could not delete the Web Part.
Unauthorized

CAUSE

This behavior can occur because the account to which you are logged on does not have adequate permissions. The account must be assigned the Coordinator role on the Portal folder (note that this is a hidden folder) of the workspace.

RESOLUTION

To resolve this behavior, make sure that the account that you are using has the Coordinator role assigned for the workspace's Portal folder. To do so:

NOTE: Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.

Double-click the My Network Places icon on your desktop.
Double-click the Web folder of the SharePoint Portal Server workspace.

NOTE: If you are not able to view the Portal folder, change the view to display hidden files and folders.
Right-click the Portal folder, click to select Properties, and then click the Security tab.
Verify that your account is displayed in the list of users, and then add the account if it is necessary.
Specify that your account is assigned the Coordinator role.
Click OK to apply the settings.