Encarta Reference Library 2002: You Are Prompted to Insert Compact Disc When You Access Multimedia Content (314699)


The information in this article applies to:

  • Microsoft Encarta Reference Library 2002 1.0
This article was previously published under Q314699

SYMPTOMS

When you attempt to access multimedia content in Microsoft Encarta Reference Library 2002, you may receive the following message:

Switch CDs
Insert Compact Disc.

Reference Library Disc disc number

This behavior occurs even though you installed Encarta Reference Library from a network share.

CAUSE

This behavior can occur if the following conditions are true:
  • You installed Encarta Reference Library from a network share.

    -and-
  • The network share was created from Encarta Reference Library installation CDs.

    -and-
  • The network share was created by following the instructions in the To share Encarta product files from a server's hard disk drive section under Step 1. Share Encarta product files from a server of the Network Administrator's Guide for Encarta Reference Library 2002 (Nag.rtf).

RESOLUTION

To resolve this behavior, use any of the following methods, as appropriate to your situation.

NOTE: The methods discussed in this article refer to the Network Administrator's Guide for Encarta Reference Library 2002 (Nag.rtf). This document is located in the \Support folder on CD 1.

Method 1

Obtain Encarta Reference Library 2002 on DVD-ROM. You do not see the behavior that is described in the "Symptoms" section of this article if you install Encarta Reference Library from a network share that is created from Encarta Reference Library DVDs.

Method 2

  1. Follow the directions in the To share Encarta product files from a server's hard disk drive section under Step 1. Share Encarta product files from a server of the Network Administrator's Guide to copy the contents of the Encarta Reference Library CDs to a folder on your server.
  2. Locate the SuiteCD.ini file in the following folder on your server, where path is the path on your server:

    \path\EE\Encarta

  3. Open the SuiteCD.ini file in Notepad, and then replace the contents of the SuiteCD.ini file on your hard disk with the following text: 
    
[Packages]

ContESA.akc={5541255C-A670-4444-B872-309F71E5C666}

ContEDA.akc={07F38453-42A9-4E01-A723-8E9C2FD68951}

ContStd.akc={128DB0A8-04BD-4CB8-B1B1-8EBDE9EECF64}

ContDlx.akc={5F28238E-B2D3-4E75-ACEB-FC2B824A66C3}

ContAfr.akc={8EB09F88-ED1B-4482-AD11-81CA67D8FFEE}

ContEWA.akc={ADCF944A-45AD-4DAD-B61B-DA8F9D870D52}

DataESA.akc={BECC2D14-7673-4151-B533-6A8AF97556D8}

DataEDA.akc={2F70E5DE-FECB-46E5-A87E-8DBD0E027BC1}

DataStd.akc={BB2ABDD8-3B66-444D-93FB-B28A56BE8734}

DataDlx.akc={036E48C5-E463-47D1-806C-2DFBD95799C9}

DataAfr.akc={C352FBB6-52E6-4B41-983E-95A1DF3DB06F}

DataEWA.akc={02F67AB6-D4D6-4E9C-83BF-D16C815F793A}

ThumbESA.its={2A267050-8001-4E2F-AFEE-8D70D33122C5}

ThumbEDA.its={3950E323-9149-4DA2-906F-E9D1F27C4002}

ThumbStd.its={C782CD05-ACF7-4271-9986-991C24192F82}

ThumbDlx.its={00A66C19-8C17-4B57-B221-77B2331C2A8D}

ThumbAfr.its={F3540167-6F0D-440A-B257-F9D3B08A66CF}

ThumbEwa.its={517C645B-7888-49A7-89FF-B1B6B110412C}

PiconESA.its={58509A8D-D56C-402C-8585-86C89EC50EA4}

PiconEDA.its={4B9A3A2D-DE63-49F5-A6F7-B707F6978572}

PiconStd.its={CBA655A9-6990-400E-AE7B-36A24360F9D8}

PiconDlx.its={531ABC30-E441-459D-A33C-64D42F1C4463}

PiconAfr.its={2501A45B-5861-4263-91D4-B6E83F4B16C9}

PiconEwa.its={A3B86A3B-B23D-4523-96A2-B026CEF818C3}

MedAll.its={2FDA14CE-5378-4279-9111-0ED489482CE8}

MedESA.its={A5D54990-9DFE-40CC-B5FB-0B194EDCA212}

MedESA00.its={B2A89FF2-2848-4E59-8591-9481BC67A1C6}

MedESA01.its={02833CD9-9951-4CDD-B94A-C4B2D3A8668D}

MedEDA.its={A3A65FE1-9A5F-40F8-98CE-1FC0386D06C8}

MedEDA00.its={E9638573-3DEA-4867-BF82-37B320397B09}

MedEDA01.its={84D57CDE-70D8-4B37-AA4A-E20BF1E44205}

MedStd.its={2F1C90F3-ED5F-414F-985C-C61BED60239F}

MedStd00.its={A2914F85-7A56-4DF1-993C-02F4547C3485}

MedStd01.its={9465A101-07EF-4517-9A9D-081F23866BDD}

MedDlx.its={529FF6CD-85BE-443E-9CE3-E3245023B633}

MedDlx00.its={59142A73-0356-479E-806C-CFAA128170A7}

MedDlx01.its={C0C99678-D6FC-4159-A02D-6EFB67E5763C}

MedAfr.its={D2C96068-6028-49E9-8D73-57B163FC0913}

MedEwa.its={4A570604-7F9A-48FC-A53B-7494182055B2}


[Sources]

1=1

2=1

3=1

4=1


[.AKC]

ContESA =30

ContEDA =30

ContStd =30

ContDlx =30

ContAfr =30

ContEWA =30

DataESA =0

DataEDA =0

DataStd =0

DataDlx =0

DataAfr =0

DataEWA =0



[.BIN]

FindCSte=0



[.DAT]

FindMSte=0

IndexSte=0



[.MAD]

SWLD_CD =0

SWLD_HD =0

WLD_HD  =0

MAD\WLD_CD=8

[.STR]

IndexSte=0

[.ITS]

Catalog =0

ThumbESA=30

ThumbEDA=30

ThumbStd=30

ThumbDlx=30

ThumbAfr=30

ThumbEwa=30

PiconESA=30

PiconEDA=30

PiconStd=30

PiconDlx=30

PiconAfr=30

PiconEwa=30

MedAll  =30

MedESA  =22

MedESA00=18

MedESA01=20

MedEDA  =22

MedEDA00=18

MedEDA01=20

MedStd  =6

MedStd00=2

MedStd01=4

MedDlx  =6

MedDlx00=2

MedDlx01=4

MedEwa  =8

MedAfr  =16

FindFSte=0

FindWSte=0

WlnkFSte=0

WlnkWSte=0

IDXJSTE =0

FindRSte=0

MsWorld =8

world\7015\05285=2


world\7015\04257=6


world\7015\05916=2


world\7015\05917=6


world\7015\05918=2


world\7015\05919=4


world\7015\05920=4


[.CCT]


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dswMedia\IAI\US\0000eeca=2

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dswMedia\IAI\US\00012c79=4


[.DCR]


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  4. On the File menu, click Save.
  5. Locate the DiscID.ini file in the following folder on your server, where path is the path on your server:

    \path\DiscID.ini

  6. Open the DiscID.ini file in Notepad, and then replace the contents of the DiscID.ini file on your hard disk with the following text:
    [SKU]

Content=ST02ADLXC

Disc=1

NumDiscs=5
  7. Click Save on the File menu to save the file.
  8. Follow the directions in the Step 2. Install Encarta products on a workstation section of the Network Administrator's Guide to install Encarta Reference Library to the client workstations.

    NOTE: If Encarta Reference Library is already installed to the client workstations, remove Encarta Reference Library from each workstation, then follow steps 2 through 8 to update the SuiteCD.ini and DiscID.ini files on the server and reinstall the program to the client workstations.

MORE INFORMATION

For additional information about the minimum system requirements for Encarta Reference Library, click the article number below to view the article in the Microsoft Knowledge Base:

305821 ENC2002: Minimum System Requirements for Encarta

For more information about Encarta Reference Library, visit the following Microsoft Web site:

http://www.encarta.msn.com/shop/ERL.asp

Modification Type:MinorLast Reviewed:1/9/2006
Keywords:kbprb KB314699
©2004 Microsoft Corporation. All rights reserved.