SetActiveWindow on Default IME Window Creates an Endless Loop (314560)


The information in this article applies to:

  • Microsoft Windows 2000 Server SP1
  • Microsoft Windows 2000 Server SP2
  • Microsoft Windows 2000 Advanced Server SP1
  • Microsoft Windows 2000 Advanced Server SP2
  • Microsoft Windows 2000 Professional SP1
  • Microsoft Windows 2000 Professional SP2
  • Microsoft Windows 2000 Datacenter Server SP2
This article was previously published under Q314560

SYMPTOMS

When you are using the "Regional Options" Language settings for the system setting, programs that call SetActiveWindow on the default IME Window may enter an endless loop with 100 percent CPU utilization. After 10 to 30 seconds, your computer may appear to stop responding (hang), your keyboard and mouse may not respond, but your computer may continue to answer on the network. The problem was initially seen in Windows 2000 with the Japanese Language Pack installed, but it may also occur with other configurations.

CAUSE

This problem can occur when the "Default IME" window (which normally does not have a parent) becomes damaged. In this damaged state, it may point to itself, and this can cause an endless loop and high CPU activity.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later:
   Date         Time   Version        Size       File name
   ----------------------------------------------------------
   14-Dec-2001  11:21  5.0.2195.4572    222,480  Gdi32.dll
   14-Dec-2001  11:21  5.0.2195.4272    731,920  Kernel32.dll
   25-Jun-2001  18:17  3.10.0.103        47,808  User.exe
   14-Dec-2001  11:21  5.0.2195.4314    402,192  User32.dll
   14-Dec-2001  11:21  5.0.2195.4345    371,984  Userenv.dll
   14-Dec-2001  11:20  5.0.2195.4768  1,642,608  Win32k.sys
   30-Oct-2001  18:17  5.0.2195.4575    178,960  Winlogon.exe
   14-Dec-2001  11:21  5.0.2195.4602    243,472  Winsrv.dll
   14-Dec-2001  11:22  5.0.2195.4272    731,920  Kernel32.dll
   14-Dec-2001  11:25  5.0.2195.4768  1,642,608  Win32k.sys



NOTE: Files are cumulative and may resolve other issues that were fixed in the same files in prior versions. This fix can be used to resolve the problem that is described in the following Microsoft Knowledge Base article:

315763 The Local Profile Loads Instead of Your Roaming Profile

.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.

MORE INFORMATION

For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server Product

For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:

296861 Use QChain.exe to Install Multiple Hotfixes with Only One Reboot

Modification Type:MinorLast Reviewed:9/26/2005
Keywords:kbHotfixServer kbQFE kbbug kbenv kbfix kbshell kbWin2000PreSP2Fix kbWin2000PreSP3Fix kbWin2000sp3fix KB314560
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