The Isscan utility is not supported on Exchange 2000 databases (314476)


The information in this article applies to:

  • Microsoft Exchange 2000 Server
This article was previously published under Q314476

SUMMARY

Isscan does not work with Exchange 2000 because of fundamental changes to the information store database architecture. Therefore, you cannot use Isscan against an Exchange 2000 computer.

MORE INFORMATION

If your Exchange 2000 computer has received a message that has an attachment that is infected by a virus, you can use any of the following methods to remove the virus:
  • Use third-party antivirus software.

    Note If you use antivirus software from a third-party vendor, make sure that the software is Exchange Server-aware. For additional information about vendors who produce antivirus software, click the following article number to view the article in the Microsoft Knowledge Base:

    49500 List of antivirus software vendors

  • Use the Microsoft Exchange Mailbox Merge program (Exmerge) to remove messages from the information store based on attachment name or message subject. For additional information about the Exmerge program, click the following article number to view the article in the Microsoft Knowledge Base:

    174197 Microsoft Exchange Mailbox Merge Program (Exmerge.exe) information

  • Use transport event sinks to filter and block the delivery of virus-infected messages from the Exchange 2000 computer. For additional information about how to use Transport Event Sinks to block the delivery of virus infected messages, click the following article number to view the article in the Microsoft Knowledge Base:

    313404 How to register a transport event sink for the SMTP Service in Exchange 2000 Server

Modification Type:MinorLast Reviewed:4/25/2005
Keywords:kbinfo KB314476
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