"Network Connections" link in Windows XP Help and Support displays a "cannot display the page" error message (314330)


The information in this article applies to:

  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
This article was previously published under Q314330

SYMPTOMS

When you use the following steps to configure Windows, you may receive a "cannot display the page" error message:
  1. Click Start, and then click Help and Support.
  2. Click Customizing your computer.
  3. Click Configuring Windows using policy.
  4. Click Windows XP in the "Customizing your computer using Group Policy" Help topic.
  5. Click Computer Configuration in the "Group Policy settings for Windows 2000 and Windows XP" Help topic.
  6. Click Network in the "Computer Configuration" Help topic.
  7. Click Network Connections in the "Network" Help topic.
You also receive the "cannot display the page" error message if you use the following steps:
  1. Click Start, and then click Help and Support.
  2. Click Customizing your computer.
  3. Click Configuring Windows using policy.
  4. Click Windows XP in the "Customizing your computer using Group Policy" Help topic.
  5. Click User Configuration in the "Group Policy settings for Windows 2000 and Windows XP" Help topic.
  6. Click Network in the "User Configuration" Help topic.
  7. Click Network Connections in the "Network" Help topic.

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Windows XP. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to obtain the latest Windows XP service pack

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows XP Service Pack 1.
Modification Type:MajorLast Reviewed:8/15/2006
Keywords:kbbug kberrmsg kbpending kbui KB314330
©2004 Microsoft Corporation. All rights reserved.