You receive a Stop 0x0000007B error after you move the Windows XP system disk to another computer (314082)
The information in this article applies to:
- Microsoft Windows XP Home Edition
- Microsoft Windows XP Professional
This article was previously published under Q314082 SUMMARYThis article describes how you may receive a Stop error when you try to start the Microsoft Windows XP-based backup computer after you move the system disk to a backup computer. This issue occurs when registry entries and the drivers for the mass storage controller are not installed in Windows XP. To resolve this issue, use the same hardware in the backup computer. SYMPTOMS After you move the Microsoft Windows XP system (boot) disk
to a backup computer, you may receive the following Stop error when you try to
start the Windows XP-based backup computer: STOP:
0x0000007B (0xF741B84C,0xC0000034,0x00000000,0x00000000)
INACCESSIBLE_BOOT_DEVICE CAUSE This error may occur if the registry entries and the
drivers for the mass storage controller hardware in the backup computer are not
installed in Windows XP.
For integrated device electronics (IDE)
controllers, there are several different chip sets available, such as Intel,
VIA, and Promise. Each chip set has a different Plug-n-Play identifier
(PnP-ID).
The PnP-ID information of mass storage controllers for the
backup computer must be in the registry before startup so that Windows XP can
initialize the correct drivers. RESOLUTION To resolve this error, use the same hardware for the
backup computer:
- Replace the problem hardware components in the backup
computer with components of the same manufacturer, make, and model as the
motherboard in the computer that you are backing up.
- If the system disk is a SCSI disk, use the same make and
model of SCSI controller in the new computer.
- If the system disk is an IDE disk, use the same kind of
motherboard in the new computer, a motherboard that has the same kind of IDE
chip set and the same PnP-ID as the motherboard in the computer that you are
backing up.
For SCSI-based system disks, you can prime the registry and
make sure that the drivers that you want are in place by installing the SCSI
controller that is used by the backup computer before you transfer the system
disk contents. Windows XP PnP detects the controller, sets up critical registry
entries, and copies the appropriate driver. After you see the SCSI
controller in Device Manager, you can remove the alternate controller. If you
have to move the system disk to another computer that has the same make and
model of SCSI controller in the future, Windows XP will start successfully
because Windows XP has already used that controller one time and has retained
the correct configuration information.
| Modification Type: | Minor | Last Reviewed: | 2/3/2005 |
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| Keywords: | kbRegistry kberrmsg kb3rdparty kbenv kbprb KB314082 kbAudITPRO |
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