DNS or other UDP-based services behind an ISA Server may stop responding (313987)


The information in this article applies to:

  • Microsoft Internet Security and Acceleration Server 2000
This article was previously published under Q313987

SYMPTOMS

A Domain Name System (DNS) server that is behind an Internet Security and Acceleration (ISA) Server 2000-based server may intermittently not resolve Internet names. If you restart the DNS service, it may have no effect, but you may be able to restart the ISA services to temporarily resolve the problem. Other UDP-based services, such as Network Time Protocol (NTP), may experience similar problems.

RESOLUTION

To resolve this problem, obtain latest service pack for ISA Server 2000. For more information about the latest service pack, click the following article number to view the article in the Microsoft Knowledge Base:

313139 How to obtain the latest Internet Security and Acceleration Server 2000 service pack

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

This problem was corrected in ISA Server 2000 SP1.
Modification Type:MinorLast Reviewed:10/24/2005
Keywords:kbbug kbfix KB313987
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