The Nimda Virus May Cause Your Computer to Stop Working (313871)
The information in this article applies to:
- Microsoft Windows XP Home Edition
- Microsoft Windows XP Professional
This article was previously published under Q313871 SYMPTOMS
You may receive the following error message:
Explorer.exe has encountered a problem and needs to close. We are sorry for the inconvenience.
If you view the data the error report contains, the following error signature information is displayed:
App name App version Module name Module version Offset
----------------------------------------------------------------
Explorer.exe 6.0.2600.0 Ntdll.dll 5.1.2600.0 0003c520
CAUSE
This issue may occur if your computer is infected by any variant of the Nimda virus. These variants include (but are not limited to):
RESOLUTIONMicrosoft does not provide software that can detect or remove computer viruses. If you suspect or confirm that your computer is infected with a virus, obtain current antivirus software. For a list of antivirus software manufacturers, click the following article number to see the article in the Microsoft Knowledge Base: 49500 List of Antivirus Software Vendors
Modification Type: | Major | Last Reviewed: | 2/15/2002 |
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Keywords: | kbprb kbProd2Web KB313871 |
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