Spooled Files May Be Printed in an Incorrect Terminal Services Session (313733)


The information in this article applies to:

  • Microsoft Windows 2000 Server SP1
  • Microsoft Windows 2000 Server SP2
  • Microsoft Windows 2000 Advanced Server SP1
  • Microsoft Windows 2000 Advanced Server SP2
  • Microsoft Windows 2000 Professional SP1
  • Microsoft Windows 2000 Professional SP2
This article was previously published under Q313733
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

SYMPTOMS

When a Terminal Services client connects to a Terminal Services server, the local printer on the client computer may be redirected to the server as a printer with ports ranging from TS000 to TS999 for the logged-on user. If a print spooler stops working or if the server is restarted, print jobs that are sent to such printers are restarted after the print spooler is restarted and the port name is reconnected. However, the printer may not be the same Terminal Services client printer and the print jobs may be printed on a different client computer.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later: 
   Date        Time   Version        Size     File name
   -------------------------------------------------------
   02/05/2002  12:52  5.0.2195.4906  248,080  Localspl.dll

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.

MORE INFORMATION

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To use this hotfix:
  1. Start Registry Editor (Regedt32.exe).
  2. Locate and click the following key in the registry:

    HKLM\Software\Policies\Microsoft\Windows NT\Printers

  3. On the Edit menu, click Add Value, and then add the following registry value:

    Value name: DiscardTSJobs
    Data type: REG_DWORD
    Radix: Decimal
    Value data: 0 or 1

    If you set the value data to 1, jobs from Terminal Services redirected printers are not restarted when the spooler restarts. The default setting is 0 if the value does not exist.

  4. Quit Registry Editor.
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server Product

For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:

296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

Modification Type:MinorLast Reviewed:9/26/2005
Keywords:kbHotfixServer kbQFE kbbug kbfix kbTermServ kbWin2000PreSP3Fix kbWin2000sp3fix KB313733
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