SYMPTOMS
When you use the Italian grammar checker (Msgrit32.dll) to proof a document, Microsoft Word stops responding, and you may receive the following error message:
Winword caused an invalid page fault in module KERNEL32.DLL
RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
307841 OFFXP: How to Obtain the Latest Office XP Service Pack
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name
-------------------------------------------------------
18-JAN-2002 23:30 0.0.0.00 159,744 Msgrit32.msp
19-JAN-2002 01:45 0.0.0.00 993,280 Msgrit32_Admin.MSP
14-FEB-2002 21:00 0.0.0.00 48,280 Lpk.msp
14-FEB-2002 21:02 0.0.0.00 892,416 Lpk_Admin.msp
NOTE: The two versions of this fix are for Full Italian Office XP (Msgrit32.msp) and English Office XP plus Language Pack (LPK.msp)
To apply Lpk.msp, all of the following products and patches must be installed:
- English Microsoft Office XP
- English Microsoft Office XP SP-1 Patch
- Microsoft Office XP MultiLanguage User Interface (MUI) Pack for Italian
- Microsoft Office XP SP-1 MUI Pack for Italian
After the hotfix is installed, the following files will have the listed attributes or later:
Date Time Version Size File name
------------------------------------------------------
06-DEC-2001 09:38 3.0.0.29 1,601,620 Msgrit32.dll
WORKAROUND
Turn off the grammar checking option for gender and number agreement. To do this, follow these steps:
- On the Tools menu, click Options.
- On the Spelling and Grammar tab, click Settings.
- Click to clear the Grammatica - Genere-Numero check box. Click OK twice.
Clearing the check box avoids the problem; however, the grammar checker will no longer indicate any gender and number agreement errors.