You receive a "MSIMN a cause une defaillance page dans le module WLDAP32.DLL a 0167:7795F566" error message when you quit Outlook Express 5.5 (313400)


The information in this article applies to:

  • Microsoft Windows 2000 Server SP2
  • Microsoft Windows 2000 Server SP1
  • Microsoft Windows 2000 Advanced Server SP2
  • Microsoft Windows 2000 Advanced Server SP1
  • Microsoft Windows 2000 Professional SP2
  • Microsoft Windows 2000 Professional SP1
This article was previously published under Q313400

SYMPTOMS

If you are a Direction Generale Des Douanes user, you may receive the following error message when you try to quit Microsoft Outlook Express 5.5:
MSIMN a cause une defaillance page dans le module WLDAP32.DLL a 0167:7795F566

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to obtain the latest Windows 2000 service pack

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. 
   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   27-Nov-2001  00:32  5.0.2195.4600     123,664  Adsldp.dll       
   27-Nov-2001  00:32  5.0.2195.4628     130,320  Adsldpc.dll      
   27-Nov-2001  00:32  5.0.2195.4016      62,736  Adsmsext.dll     
   27-Nov-2001  00:32  5.0.2195.4653     356,112  Advapi32.dll     
   27-Nov-2001  00:32  5.0.2195.4571      82,704  Cmnquery.dll     
   27-Nov-2001  00:32  5.0.2195.4141     133,904  Dnsapi.dll       
   27-Nov-2001  00:32  5.0.2195.4379      91,408  Dnsrslvr.dll     
   27-Nov-2001  00:32  5.0.2195.4534      41,744  Dsfolder.dll     
   27-Nov-2001  00:32  5.0.2195.4534     156,944  Dsquery.dll      
   27-Nov-2001  00:32  5.0.2195.4574     110,352  Dsuiext.dll      
   27-Nov-2001  00:34  5.0.2195.4682     521,488  Instlsa5.dll     
   27-Nov-2001  00:32  5.0.2195.4630     145,680  Kdcsvc.dll       
   26-Nov-2001  23:33  5.0.2195.4680     199,440  Kerberos.dll     
   04-Sep-2001  15:32  5.0.2195.4276      71,024  Ksecdd.sys
   26-Nov-2001  23:51  5.0.2195.4682     503,568  Lsasrv.dll       
   26-Nov-2001  23:52  5.0.2195.4682      33,552  Lsass.exe        
   26-Nov-2001  23:32  5.0.2195.4680     107,280  Msv1_0.dll       
   27-Nov-2001  00:32  5.0.2195.4594     306,960  Netapi32.dll     
   27-Nov-2001  00:32  5.0.2195.4603     358,672  Netlogon.dll     
   27-Nov-2001  00:32  5.0.2195.4650     913,168  Ntdsa.dll        
   27-Nov-2001  00:32  5.0.2195.4627     387,856  Samsrv.dll       
   27-Nov-2001  00:32  5.0.2195.4583     128,784  Scecli.dll       
   27-Nov-2001  00:32  5.0.2195.4600     299,792  Scesrv.dll       
   27-Nov-2001  00:32  5.0.2195.4600      48,400  W32time.dll      
   06-Nov-2001  18:43  5.0.2195.4600      56,592  W32tm.exe        
   27-Nov-2001  00:32  5.0.2195.4684     125,712  Wldap32.dll      
   26-Nov-2001  23:51  5.0.2195.4682     503,568  Lsasrv.dll

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows 2000 Service Pack 3.

MORE INFORMATION

For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the following article number to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server product

For additional information about how to install multiple hotfixes with only one reboot, click the following article number to view the article in the Microsoft Knowledge Base:

296861 How to install multiple Windows updates or hotfixes with only one reboot

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the following article number to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 hotfixes

For additional information, click the following article numbers to view the articles in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

816915 New file naming schema for Microsoft Windows software update packages

Modification Type:MinorLast Reviewed:10/6/2005
Keywords:kbHotfixServer kbQFE kbWin2000sp3fix kbbug kbfix kbQFE kbWin2000PreSP3Fix KB313400 kbAudITPRO
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