Cannot Log On with Account from Trusted MIT Kerberos Realm By Using Cached Credentials (313168)


The information in this article applies to:

  • Microsoft Windows 2000 Server SP1
  • Microsoft Windows 2000 Server SP2
  • Microsoft Windows 2000 Advanced Server SP1
  • Microsoft Windows 2000 Advanced Server SP2
  • Microsoft Windows 2000 Professional SP1
  • Microsoft Windows 2000 Professional SP2
This article was previously published under Q313168

SYMPTOMS

When a user that is using a Massachusetts Institute of Technology (MIT) realm account tries to log on to a Windows 2000-based computer that is not connected to the network, the user may not be able to log on. Note that this may occur even though the user might expect to be able to successfully use cached credentials to satisfy the logon request. However, the logon request may succeed if connectivity to the network and servers is available.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later:
   Date         Time   Version           Size     File name
   -----------------------------------------------------------
   26-Nov-2001  16:42  5.0.2195.4600     123,664  Adsldp.dll
   26-Nov-2001  16:42  5.0.2195.4628     130,320  Adsldpc.dll
   26-Nov-2001  16:42  5.0.2195.4016      62,736  Adsmsext.dll
   26-Nov-2001  16:42  5.0.2195.4653     356,112  Advapi32.dll
   26-Nov-2001  16:42  5.0.2195.4571      82,704  Cmnquery.dll
   26-Nov-2001  16:42  5.0.2195.4141     133,904  Dnsapi.dll
   26-Nov-2001  16:42  5.0.2195.4379      91,408  Dnsrslvr.dll
   26-Nov-2001  16:42  5.0.2195.4534      41,744  Dsfolder.dll
   26-Nov-2001  16:42  5.0.2195.4534     156,944  Dsquery.dll
   26-Nov-2001  16:42  5.0.2195.4574     110,352  Dsuiext.dll
   26-Nov-2001  16:44  5.0.2195.4607     521,488  Instlsa5.dll
   26-Nov-2001  16:42  5.0.2195.4630     145,680  Kdcsvc.dll
   26-Nov-2001  16:33  5.0.2195.4680     199,440  Kerberos.dll
   04-Sep-2001  08:32  5.0.2195.4276      71,024  Ksecdd.sys
   07-Nov-2001  11:57  5.0.2195.4607     503,568  Lsasrv.dll
   07-Nov-2001  11:57  5.0.2195.4607      33,552  Lsass.exe
   26-Nov-2001  16:32  5.0.2195.4680     107,280  Msv1_0.dll
   26-Nov-2001  16:42  5.0.2195.4594     306,960  Netapi32.dll
   26-Nov-2001  16:42  5.0.2195.4603     358,672  Netlogon.dll
   26-Nov-2001  16:42  5.0.2195.4650     913,168  Ntdsa.dll
   26-Nov-2001  16:42  5.0.2195.4627     387,856  Samsrv.dll
   26-Nov-2001  16:42  5.0.2195.4583     128,784  Scecli.dll
   26-Nov-2001  16:42  5.0.2195.4600     299,792  Scesrv.dll
   26-Nov-2001  16:42  5.0.2195.4600      48,400  W32time.dll
   06-Nov-2001  11:43  5.0.2195.4600      56,592  W32tm.exe
   26-Nov-2001  16:42  5.0.2195.4600     125,712  Wldap32.dll

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.

MORE INFORMATION

For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server Product

For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:

296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

Modification Type:MinorLast Reviewed:9/26/2005
Keywords:kbHotfixServer kbQFE kbbug kbenv kbfix kbnetwork kbSecurity kbWin2000sp3fix KB313168
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