An Error Message Appears When You Start a Program While AOL Coach Is Installed (313051)


The information in this article applies to:

  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
This article was previously published under Q313051

SYMPTOMS

When you attempt to start any program in Windows XP while the AOL Coach program is installed, the following error may appear:
The dynamic link library ACHelpers.dll could not be found in the specified path
When you click OK to dismiss the error message, the program starts.

RESOLUTION

To resolve this behavior, remove the AOL Coach program:
  1. Click Start on the taskbar, point to Control Panel, and then click Control Panel.
  2. Double-click Add/Remove.
  3. Click AOL Coach, and then click Add/Remove Program.

MORE INFORMATION

Contact AOL to obtain a version of AOL Coach that is compatible with Windows XP. For more information, visit the following AOL Web site:

http://www.aol.com/

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
Modification Type:MajorLast Reviewed:2/14/2002
Keywords:kb3rdparty kberrmsg kbprb KB313051
©2002 Microsoft Corporation. All rights reserved.